What a pain!

A couple of weeks ago our credit card number was compromised. No one at Citi could tell me what happened, but we needed to report the number as lost or stolen. What a pain in the ass! We have so many things linked as auto pay to this card. Essentially it's the only card we have used for the last 14 years. We put everything on the card so we have only one payment per month. It's easy and we get money back. I never realized how many things we have linked to the card until I had to contact all the companies individually.

From this experience, I have to say EZPass DE has the worst website. The person who did the programming never has to use the damn thing. But I fought my way through it and now I can continue to fly through the tolls. Every other company had really easy to use, intuitive websites, or I changed the card in person. These days companies should really go for the good technology. Service is really going to count in this bleak economy.

But the good news is 2 days after we reported the card lost, we received our new cards by Fed Ex at no charge to us. Nice. Let the games begin.